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United Living signs £40m repairs contract after recent growth

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United Living Group has won a £40 million contract with the London Borough of Harrow for property repairs and maintenance – after a period of significant growth by the business. 

CEO & chairman Neil Armstrong. Credit: United Living Group.

The eight-year contract will see the group’s subsidiary, United Living Property Services (ULPS), cover approximately 5,000 properties across the borough.  

ULPS will be carrying out day-to-day responsive repairs, void repairs, and planned maintenance. 

Chairman and CEO Neil Armstrong previously said new property regulatory requirements are leading local authorities to require more property services to improve the conditions of existing housing stock. 

It follows recent growth by the company, including the acquisition of a majority stake in two businesses operating in the renewable energy market and specialist engineering firm AFECO before that. 

The group secured new contracts worth £1.7 billion during the last financial period across all four of its business pillars and reported a secured order book worth £3 billion 

United Living also won significant investment from global asset management firm Apollo Impact last year. 

Group revenues for the year ended 31 March 2023 increased 22 per cent to £534 million, compared to £437 million in the previous financial period.  

John Farrell, managing director, United Living Property Services, said: “We are pleased to announce this project working in partnership with the London Borough of Harrow to provide essential repair and maintenance services to properties and ensure a clean, safe environment for residents across the community. 

“The new online portal will enable the London Borough of Harrow and United Living to effectively communicate and engage with tenants regularly to ensure we capture their feedback and act quickly to respond to any evolving needs.” 

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